SUBJECT: A Resolution Approving an Agreement with Paycom Software Inc. for the Licensing of a Hosted HR/Payroll System; And Authorizing And Directing The Appropriate Town Officers To Sign Said Agreement.
DEPARTMENT: Finance/Human Resources
PRESENTER: Steve Felten
FISCAL INFORMATION:
Cost as Recommended: $16,000 (2018 conversion costs)
Balance Available: $0
Budget Line Item Number: 100-80-110-600080-100311
New Appropriation Required: Yes
STAFF RECOMMENDATION: Approval of resolution to enter into contract with Paycom Software Inc. for the licensing of a Hosted HR/Payroll System.
SUMMARY AND BACKGROUND OF SUBJECT MATTER:
The Town currently uses multiple systems and manual processes in administering its payroll, human resource and benefits programs. There are significant costs, inefficiencies and risks as a result. The Town's ERP system provided by Tyler Technologies currently provides a significant portion of these processes (payroll and certain aspects of its HR and benefits administration activities), but there are significant gaps in the necessary functionality. For example, the current system was to provide a process for administering the hiring process, from the posting of the job to the on-boarding of the employee. That functionality has never been delivered. Benefits administration, currently handled by a combination of multiple third-party providers and manual processes, is very cumbersome and very prone to error.
To address the benefits administration needs, staff has been exploring alternative providers that could provide a more seamless, user-friendly system. In the course of that search staff became aware of the system provided by Paycom Software Inc., a major provider of mid-tier payroll/HR/benefits systems. As a result, staff explored the possibility of Paycom's system being the provider of all the Town's personnel-related system needs. After multiple demos and both on-site and phone interviews of current governmental clients of Payco...
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